Our Quality - Your Assurance
At HC-CARGO, quality is taken seriously. Even though the products are developed by our trading partners, the HC-CARGO logo on the packaging stands for our high quality standards. To constantly ensure high quality, our processes follow strict regulations.
The HC-CARGO ordering and management processes are certified to DIN EN ISO 9001. Certified management processes are also something we expect from our suppliers. They are all DIN EN ISO 9001 or TS 16949 certified.
Becoming an HC-CARGO supplier is not easy. Suppliers have to fulfil a long list of preconditions. They need to have qualified processes, and not least, they have to convince our experienced quality managers and engineers, who frequently visit the suppliers to test them intensively. This is a continuous process that is carried out and extends over the entire period of co-operation.
Supplier release is an important foundation for what we really care about: our products. We have particularly high demands on the reliability of materials and components of our products, as reliability contributes to the overall HC-CARGO quality assurance. Reliability plays the most important role in HC-CARGO quality assurance.
Product samples are tested in our in-house laboratories, before the products are launched. The products are tested for:
- Dimensional accuracy
- Fit and function
Only when the product has passed the tests, has it proved to be an excellent HC-CARGO product and is then released. From the first delivery, random samples are taken and tested. When the test has been successful, the products are placed on the shelf and are ready for delivery. Thus, our customers can always rely on our quality.
Our quality standard applies also in terms of service, technical expertise and advice. Our dedicated employees are happy to assist you with know-how and experience in your daily business.